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Feedback on Performance: Supervisory Skills - July 12th

Your Price: $129.00
Item Number: FH47
Configuration: L
Manufacturer: Polaris Group

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LIVE WEBINAR TRAINING

July 12, 2017

1:00 PM (ET)
12:00 PM Central
11:00 AM Mountain
10:00 AM Pacific
9:00 AM Alaska
7:00 AM Hawaii
 
Training will last approximately 1.5 hours
 
(CEC Nurses-Provided for Live Training)

Coaching to Improve Staff Performance

How to talk to staff when there is a performance issue, including follow-up and disciplinary action. Improve skills of front-line supervisors.

Training Content:

  • Benefits of timely feedback conversations.
  • Applying the three golden rules of communication.
  • Identify types of performance discussions.
  • How to prepare for a performance discussion.
  • Step-by-step outline for discussion with employee.
  • Best practices for follow-up.
  • Step-by-step outline for follow-up discussions with methods to help staff practice techniques.
  • When to issue a formal disciplinary action/warning and how.

WHO SHOULD LISTEN:

  • Directors of Nursing
  • MDS Nurses
  • Nurses
  • Therapy
  • QA Staff
  • Departmental Heads
  • Administrators
INSTRUCTIONS PROVIDED FOR LIVE WEBINAR TRAINING
Three days prior to the Webinar, you will receive an email with instructions for accessing the webinar.  A phone call-in number and access code as well as directions for accessing the webinar via the internet will be provided.  We strongly recommend you go online approximately 10 minutes prior to the session to ensure there are not technical difficulties.
 
PROGRAM MATERIALS
In addition to the expertise and advice presented during this webinar, you'll have an opportunity to have your questions answered. The training material will be provided prior to the webinar date via email with PDF attachments.  Please open and print the PDF file before the day of the webinar or at least 1 hour prior to the scheduled webinar in order to get any issues resolved in a timely manner.

CONTINUING EDUCATION CREDITS
Polaris Group is an approved provider of Continuing Education Credits (CECs) by the Boards in Florida and California. For those Nurses participating in a live webinar: 

  • Credits for Nursing accepted in all states except Iowa.

IF RECEIVING CREDITS:
Nurses must complete and return these three (3) documents to obtain Credits:

  • Evaluation Form
  • Participant Information Form
  • Post-Test

Polaris Group will issue Certificates for Credits to the facility contact person for distribution to participants.

PLEASE NOTE:

  • Participation in the call is just $129 for Live only or $186 for Live with CD, per site and allows access to ONE phone line for an unlimited number of people to listen.  ALL phone lines are accounted for, with tracking provided by AT&T.
  • Webinar materials will be delivered via e-mail approximately two days prior to the program or by 5 pm the day before the program. 
  • We recommend that you call in 5 minutes early!
  • CD only orders are charged $6.00 for shipping and handling, which will be included into the price prior to checkout.
  • CD orders will be filled after the date of the live training, please allow 2-3 weeks for delivery of these orders.

You may choose from the following training options:

  • Live Training, $129
  • Live Training with CD, $186 
  • CD Only, $109 PLUS $6.00 shipping & handling