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"Super" Supervisor LIVE - July 11th

Your Price: $129.00
Item Number: FH21
Configuration: L
Manufacturer: Polaris Group

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LIVE WEBINAR TRAINING

July 11, 2017

1:00 PM (ET)
12:00 PM Central
11:00 AM Mountain
10:00 AM Pacific
9:00 AM Alaska
7:00 AM Hawaii
 
Training will last approximately 1.5 hours
 
(CEC Nurses-Provided for Live Training)
 
Communication Skills to Improve Staff Retention

Nursing staff and department heads must learn to be effective supervisors to improve staff retention. 

This is a great training to improve teamwork.

Training Content:
  • Outline “three golden rules” of communication with concrete real-life LTC examples.
  • How to improve your listening skills.
  • Techniques on how to increase staff satisfaction and feelings of involvement and appreciation.
  • How to integrate supervisory role into your daily routine and communications.
  • Learn the why and how of timely, frequent feedback.
  • Concrete ways to deal with very “difficult” staff.
  • How "not" to take your best employees for granted.
  • Methods to develop staff to become better supervisors - train the trainer.
  • Steps to identify status of direct reports to develop a performance improvement plan.

WHO SHOULD LISTEN:

  • Directors of Nursing
  • MDS Nurses
  • Nurses
  • Therapy
  • QA Staff
  • Departmental Heads
  • Administrators
INSTRUCTIONS PROVIDED FOR LIVE WEBINAR TRAINING
Three days prior to the Webinar, you will receive an email with instructions for accessing the webinar.  A phone call-in number and access code as well as directions for accessing the webinar via the internet will be provided.  We strongly recommend you go online approximately 10 minutes prior to the session to ensure there are not technical difficulties.
 
PROGRAM MATERIALS
In addition to the expertise and advice presented during this webinar, you'll have an opportunity to have your questions answered. The training material will be provided prior to the webinar date via email with PDF attachments.  Please open and print the PDF file before the day of the webinar or at least 1 hour prior to the scheduled webinar in order to get any issues resolved in a timely manner.

CONTINUING EDUCATION CREDITS
Polaris Group is an approved provider of Continuing Education Credits (CECs) by the Boards in Florida and California. For those Nurses participating in a live conference:

  • Credits for Nursing accepted in all states except Iowa.

IF RECEIVING CREDITS:
Nurses must complete and return these three (3) documents to obtain Credits:

  • Evaluation Form
  • Participant Information Form
  • Post-Test

Polaris Group will issue Certificates for Credits to the facility contact person for distribution to participants.

PLEASE NOTE:

  • Participation in the call is just $129 for Live only or $186 for Live with CD, per site and allows access to ONE phone line for an unlimited number of people to listen. 
  • Webinar materials will be delivered via e-mail approximately two days prior to the program or by 5 pm the day before the program. 
  • We recommend that you call in 5 minutes early!
  • CD only orders are charged $6.00 for shipping and handling, which will be included into the price prior to checkout.
  • CD orders will be filled after the date of the live training, please allow 2-3 weeks for delivery of these orders.

You may choose from the following training options:

  • Live Training, $129
  • Live Training with CD, $186 
  • CD Only, $109 PLUS $6.00 shipping & handling